Hotel Playa Encantada Playa del Carmen Amenities photoHotel Playa Encantada Playa del Carmen Exterior photoHotel Playa Encantada Playa del Carmen Room photo

Hotel Playa Encantada – A Favorite for Families in Playa del Carmen

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Check rooms and rates
From$40 /night
Check-in
21Sept
Check-out
22Sept
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Av 20, Mza 6, Lote 1-2, Centro, Playa del Carmen, 77710
-
Near the beach
Great
8.3
8.3
/10
3.0
3.9
/5

3-star hotel across from ADO bus terminal with free beach club access and complimentary breakfast

Location & Access

Hotel Playa Encantada sits directly opposite the ADO bus terminal, a 5-minute walk from Playa del Carmen's 5th Avenue. Mamitas Beach is 4 blocks away, and the Cozumel Ferry Terminal is 1 km from the hotel. Xcaret Eco Theme Park is a 10-minute drive, while Cancun International Airport is within a 45-minute drive.

Amenities & Services

The hotel offers an outdoor swimming pool open year-round with a shallow end and sun loungers. Guests have free access to the closest beach club and can borrow free bicycles to explore the area. A garden with BBQ facilities, 24-hour front desk, and daily housekeeping are available.

Rooms & Suites

Select rooms include equipped kitchen amenities, private bathrooms with high-quality marble finishes, and flat-screen cable TV. The property offers family rooms, non-smoking rooms, and a lift for easy access to upper floors. Each room is air-conditioned and comes with a fan and a desk.

Dining & Breakfast

A complimentary breakfast is served daily at Ipanema's Grill, located nearby. The hotel provides free morning coffee in the lobby. A wide range of shops, restaurants, and bars are a 5-minute walk away on 5th Avenue.

Family & Activities

Free bicycle rentals allow families to explore Playa del Carmen independently. The shallow-end pool and garden with BBQ facilities suit children and group gatherings. The hotel's location near the ADO bus station makes it easy to reach Xcaret Eco Theme Park and the Cozumel Ferry Terminal.

Highlights

Location: Opposite ADO bus terminal, 4 blocks from Mamitas Beach

Amenities: Free beach club access, outdoor pool, BBQ garden

Rooms: Select suites with full kitchens, marble bathrooms

Dining: Complimentary breakfast at Ipanema's Grill

Services: Free bicycle rentals, 24-hour front desk

Nearby: 5-min walk to 5th Avenue, 10-min drive to Xcaret Park

“This hotel's location is undeniably a major draw, especially for those using public transport; being steps from the ADO bus terminal simplifies travel logistics. Select rooms also include kitchenettes, a feature that enhances the experience for longer stays. In my opinion, it's a practical choice focused on accessibility and select in-room conveniences.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
  • Double Room Two Double Beds
    2 persons
    25 sq. feet
    2 Double beds
    Air conditioning
    Shower
  • Junior Suite
    2 persons
    25 sq. feet
    1 King-size bed and 1 Sofa bed
    Air conditioning
    Coffee machine
  • Standard Apartment
    2 persons
    45 sq. feet
    1 King-size bed and 1 Sofa bed
    Air conditioning
    Coffee machine
Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!
September 2026 - September 2027
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Choose dates to see prices
Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.2/10Review score

General

  • Non-smoking rooms
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Lift
  • Fire extinguishers
  • Key access

Guest Parking

  • No parking available.

Services

  • Paid airport shuttle
  • Housekeeping
  • Tours/Ticket assistance

Spa & Leisure

  • Outdoor swimming pool
  • Sun loungers
  • Garden area
  • Shallow end

Room features

  • Air conditioning
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show more

Hotel Playa Encantada Location

Av 20, Mza 6, Lote 1-2, Centro, Playa del Carmen, 77710
Explore Playa del Carmen
Explore Playa del Carmen
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Museo Frida Kahlo Playa Del Carmen
8 minutes' walk
Frida Kahlo Museum showcases the life and work of the iconic artist. Features vibrant art pieces and unique exhibits.
Coco Bongo
8 minutes' walk
Coco Bongo offers spectacular live performances and a vibrant nightlife atmosphere. A must-see for entertainment lovers.
Playa Mamitas
6 minutes' walk
Playa Mamitas is a popular beach known for its lively vibe, beach clubs, and excellent water sports options.
Nuestra Senora del Carmen Catholic Church
8 minutes' walk
A charming church with beautiful architecture. Popular spot for both locals and visitors seeking tranquility.
Snorkeling Tours
20 minutes' drive
Thrilling snorkeling tours in nearby coral reefs. Gear rentals and guided trips are often available for beginners.
Yoga on the Beach
6 minutes' walk
Relaxing beach yoga sessions available daily. Perfect for rejuvenating your mind and body while enjoying ocean views.
El Naranjo
2 minutes' walk
Casual spot known for traditional Mexican fare. Signature dishes include tacos al pastor and delicious margaritas.
Kaxapa Factory
4 minutes' walk
A cozy eatery offering Venezuelan arepas and empanadas. Known for fresh ingredients and friendly service.
Don Sirloin
4 minutes' walk
Casual restaurant specializing in grilled meat tacos. Popular among locals for its flavorful dishes and relaxed vibe.
3D Museum of Wonders
8 minutes' walk
Interactive 3D art museum where guests can immerse themselves in illusionary exhibits. Fun for all ages!
La Sirena's Fine Mexican Handcrafts
10 minutes' walk
Artisan shop offering traditional handicrafts and souvenirs. Perfect for those seeking unique gifts and mementos.
Tips on navigating the city
  • City Centre
    Playa del Carmen 2 min  ·  400 ft
  • Airports
    Aeropuerto de Playa del Carmen (PCM) 20 min  ·  1.0 mi
    Cozumel (CZM) 51 min  ·  21.1 mi
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Check Rates
Property information and rules
Check-in
from 15:00-18:00
Check-out
from 07:00-12:00
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of MXN 195.0 per person.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Portuguese, Chinese, Korean
Number of rooms:
30

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 333 verified reviews
8.4 /10
Great
85 %
Recommend
Cleanliness
8.7/10
Comfort
8.6/10
Facilities
8.2/10
Free Wi-Fi
8.4/10
Location
9.0/10
Staff
8.7/10
Value for money
8.6/10
Pros
Great location
Roomy apartment
Friendly staff
Clean room
Cons
Cold shower
Greasy floors
Noisy fans
Guest reviews
based on 645 reviews
8.3/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Hotel Playa Encantada
What is the check-in and check-out policy at Hotel Playa Encantada?
Check-in is at 15:00, and check-out is at 12:00.
How far is Hotel Playa Encantada from Cancun International Airport?
The hotel is approximately 45 km from Cancun International Airport.
What are the closest attractions to Hotel Playa Encantada?
Nearby attractions include Mamitas Beach (0.5 km), Playa del Carmen ADO Bus Station (0.5 km), and Xcaret Eco Theme Park (10 km).
What amenities can guests find in their rooms at Hotel Playa Encantada?
Rooms feature air conditioning, flat-screen cable TV, a desk, free Wi-Fi, and private bathrooms with showers.
Is there a swimming pool available at Hotel Playa Encantada?
The hotel offers an outdoor swimming pool open year-round.
What dining options are available at Hotel Playa Encantada?
Guests can enjoy breakfast service at nearby Ipanema's Grill, located three blocks away.
Does Hotel Playa Encantada provide services for families?
The hotel offers features such as a kids' pool and free bicycle rentals for exploring the area.
What transportation options are offered by Hotel Playa Encantada?
Paid airport shuttle services are available for transfers to and from the airport.
What languages are spoken by the staff at Hotel Playa Encantada?
The staff speaks English and Spanish.
Are there BBQ facilities available at Hotel Playa Encantada?
Yes, the hotel features BBQ facilities in its garden.
What are some nearby restaurants to Hotel Playa Encantada?
Nearby restaurants include Zitla, El Negro, and Mariscos y Clamatos El Doctorcito, all within 0.5 km.

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