Hotel Playa Encantada – A Favorite for Families in Playa del Carmen
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Key details
About the Hotel
Av 20, Mza 6, Lote 1-2, Centro, Playa del Carmen, 77710,
-
Near the beach
Great
8.3
8.3
/10
3.0
3.9
/5
Loved by Hotel Playa Encantada guests
Central location
Clean swimming pool
Spacious room
Attentive staff
Free morning coffee
Comfortable beds
"We have stayed there multiple times. There is a refrigerator, microwave, coffee pot."
Susan from United States
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"This is a very convenient location, across the street from the ADO Alterna bus terminal and within easy walking distance to Soriana, Super Aki, and Walmart."
Wade from Canada
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"Pool is big and very inviting."
Steve B from Canada
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3-star hotel with free beach club access and outdoor pool, across from the ADO bus station
Amenities
Hotel Playa Encantada offers an outdoor pool open year-round and a garden with BBQ facilities. Guests receive free access to the closest beach club just 4 blocks away. The hotel provides complimentary bicycle rentals for exploring the area and a free continental breakfast at nearby Ipanema's Grill.
Rooms
Each air-conditioned room includes a flat-screen cable TV and a private bathroom with marble finishes. Select rooms come with an equipped kitchen and a full-size fridge. Daily housekeeping and 24-hour front desk service are standard.
Location
The hotel sits directly across from the Playa del Carmen ADO Bus Station, making bus travel easy. Mamitas Beach is a 4-block walk, and the famous 5th Avenue is 5 minutes away. The Cozumel Ferry Terminal is 1 km away, and Xcaret Eco Theme Park is a 10-minute drive.
Dining
A complimentary continental breakfast service is offered at Ipanema's Grill near the hotel. A wide range of shops, restaurants, and bars are within a 5-minute walk on 5th Avenue. Guests can use the garden's BBQ facilities for outdoor meals.
Entertainment
The hotel's garden area includes BBQ facilities and outdoor furniture for guest use. Complimentary bicycle rentals allow guests to explore the surrounding streets and nearby beach. The pool area has sun loungers and beach chairs for relaxation.
Highlights
Location: Across from ADO bus terminal, 4 blocks from Mamitas Beach
Rooms: Air-conditioned rooms with marble bathrooms & kitchen amenities
Dining: Free breakfast at Ipanema's Grill, BBQ facilities in garden
Recreation: Free beach club access, bicycle rentals, outdoor pool
Nearby: 5-min walk to 5th Avenue shops and restaurants
“This hotel's location is undeniably a major draw, especially for those using public transport; being steps from the ADO bus terminal simplifies travel logistics. Select rooms also include kitchenettes, a feature that enhances the experience for longer stays. In my opinion, it's a practical choice focused on accessibility and select in-room conveniences.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Double Room Two Double Beds
2 persons
25 sq. feet
2 Double beds
Air conditioning
Shower
room details
Junior Suite
2 persons
25 sq. feet
1 King-size bed and 1 Sofa bed
Air conditioning
Coffee machine
room details
Standard Apartment
2 persons
45 sq. feet
1 King-size bed and 1 Sofa bed
Air conditioning
Coffee machine
room details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
August 2026 - August 2027
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.2/10Review score
General
Non-smoking rooms
Wi-Fi
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Lift
Fire extinguishers
Key access
Guest Parking
Cookware/ Kitchen utensils
Services
Paid airport shuttle
Housekeeping
Tours/Ticket assistance
Spa & Leisure
Outdoor swimming pool
Sun loungers
Garden area
Shallow end
Room features
Air conditioning
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
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Hotel Playa Encantada Location
Av 20, Mza 6, Lote 1-2, Centro, Playa del Carmen, 77710,
Explore Playa del Carmen
Explore Playa del Carmen
Top Attractions
Activities
Dining
Entertainment
Museo Frida Kahlo Playa Del Carmen
8 minutes' walk
Frida Kahlo Museum showcases the life and work of the iconic artist. Features vibrant art pieces and unique exhibits.
Coco Bongo
8 minutes' walk
Coco Bongo offers spectacular live performances and a vibrant nightlife atmosphere. A must-see for entertainment lovers.
Playa Mamitas
6 minutes' walk
Playa Mamitas is a popular beach known for its lively vibe, beach clubs, and excellent water sports options.
Nuestra Senora del Carmen Catholic Church
8 minutes' walk
A charming church with beautiful architecture. Popular spot for both locals and visitors seeking tranquility.
Snorkeling Tours
20 minutes' drive
Thrilling snorkeling tours in nearby coral reefs. Gear rentals and guided trips are often available for beginners.
Yoga on the Beach
6 minutes' walk
Relaxing beach yoga sessions available daily. Perfect for rejuvenating your mind and body while enjoying ocean views.
El Naranjo
2 minutes' walk
Casual spot known for traditional Mexican fare. Signature dishes include tacos al pastor and delicious margaritas.
Kaxapa Factory
4 minutes' walk
A cozy eatery offering Venezuelan arepas and empanadas. Known for fresh ingredients and friendly service.
Don Sirloin
4 minutes' walk
Casual restaurant specializing in grilled meat tacos. Popular among locals for its flavorful dishes and relaxed vibe.
3D Museum of Wonders
8 minutes' walk
Interactive 3D art museum where guests can immerse themselves in illusionary exhibits. Fun for all ages!
La Sirena's Fine Mexican Handcrafts
10 minutes' walk
Artisan shop offering traditional handicrafts and souvenirs. Perfect for those seeking unique gifts and mementos.
Tips on navigating the city
City Centre
Playa del Carmen 2 min · 400 ft
Airports
Aeropuerto de Playa del Carmen (PCM) 20 min · 1.0 mi
Cozumel (CZM) 51 min · 21.1 mi
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Property information and rules
Check-in
from 15:00-18:00
Check-out
from 07:00-12:00
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Portuguese, Chinese, Korean
Number of rooms:
31
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 334 verified reviews
8.3 /10
Great
85 %
Recommend
Cleanliness
8.7/10
Comfort
8.6/10
Facilities
8.2/10
Free WiFi
8.4/10
Location
9.0/10
Staff
8.7/10
Value for money
8.6/10
Pros
Great location
Roomy apartment
Friendly staff
Clean room
Cons
Cold shower
Greasy floors
Noisy fans
Guest reviews
based on 660 reviews
8.3/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Hotel Playa Encantada
What is the check-in and check-out policy at Hotel Playa Encantada?
Check-in is at 15:00, and check-out is at 12:00.
How far is Hotel Playa Encantada from Cancun International Airport?
The hotel is approximately 45 km from Cancun International Airport.
What are the closest attractions to Hotel Playa Encantada?
Nearby attractions include Mamitas Beach (0.5 km), Playa del Carmen ADO Bus Station (0.5 km), and Xcaret Eco Theme Park (10 km).
What amenities can guests find in their rooms at Hotel Playa Encantada?
Rooms feature air conditioning, flat-screen cable TV, a desk, free Wi-Fi, and private bathrooms with showers.
Is there a swimming pool available at Hotel Playa Encantada?
The hotel offers an outdoor swimming pool open year-round.
What dining options are available at Hotel Playa Encantada?
Guests can enjoy breakfast service at nearby Ipanema's Grill, located three blocks away.
Does Hotel Playa Encantada provide services for families?
The hotel offers features such as a kids' pool and free bicycle rentals for exploring the area.
What transportation options are offered by Hotel Playa Encantada?
Paid airport shuttle services are available for transfers to and from the airport.
What languages are spoken by the staff at Hotel Playa Encantada?
The staff speaks English and Spanish.
Are there BBQ facilities available at Hotel Playa Encantada?
Yes, the hotel features BBQ facilities in its garden.
What are some nearby restaurants to Hotel Playa Encantada?
Nearby restaurants include Zitla, El Negro, and Mariscos y Clamatos El Doctorcito, all within 0.5 km.