What is the check-in and check-out policy at Hotel Playa Encantada?
Check-in is at 15:00, and check-out is at 12:00.
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Hotel Playa Encantada – A Favorite for Families in Playa del Carmen
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Key details
About the Hotel
Calle 12 Bis Norte Esquina Avenida 20 Norte, Playa del Carmen, 77710,
- Near the beach
Great
8.3
8.3
3.0
3.9
Rooms & Accommodations
Hotel Playa Encantada offers 32 air-conditioned rooms with flat-screen cable TVs, desks, and fans. All rooms include free WiFi, laptop-friendly workspaces, safes, and irons. Private bathrooms feature showers, towels, and marble finishes. Some apartments have equipped kitchens with microwaves, coffee makers, and dining areas. Select rooms offer pool views.
Dining Options
Breakfast service is provided at Ipanema's Grill restaurant, located three blocks from the hotel. Room service is available from local restaurants. The garden features BBQ facilities for guest use.
Leisure & Facilities
The hotel features an outdoor swimming pool and garden with barbecue facilities. Guests receive free access to the closest beach club. Bike rentals are available on-site. The property offers free WiFi throughout common areas.
Location & Transportation
Located in Centro, Playa del Carmen, the hotel is a 5-minute walk from 5th Avenue shops and restaurants. Nearby landmarks include Museo Frida Kahlo (0.5 km), Quinta Avenida (0.5 km), and Los Fundadores Park (1 km). Xcaret Eco Park is a 10-minute drive away. Cancun International Airport is 45 minutes by car. The property is close to the bus station and ferries to Cozumel.
Hotel Services
Services include a 24-hour front desk, luggage storage, safety deposit boxes at reception, and complimentary newspapers. Tour and ticket assistance is available. The property offers a hair salon and free WiFi in common areas.
“This hotel's location is undeniably a major draw, especially for those using public transport; being steps from the ADO bus terminal simplifies travel logistics. Select rooms also include kitchenettes, a feature that enhances the experience for longer stays. In my opinion, it's a practical choice focused on accessibility and select in-room conveniences.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- Double Room Two Double Beds2 persons25 sq. feet2 Double bedsAir conditioningShowerroom details
- Junior Suite2 persons25 sq. feet1 King-size bed and 1 Sofa bedAir conditioningCoffee machineroom details
- Standard Apartment2 persons45 sq. feet1 King-size bed and 1 Sofa bedAir conditioningCoffee machineroom details
Show all rooms
Availability and pricing for your selected dates
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- Non-smoking rooms
- Wi-Fi
- Safe deposit box
- 24-hour reception
- No pets allowed
- 24-hour security
- Lift
- Fire extinguishers
- Key access
Guest Parking
- Cookware/ Kitchen utensils
Services
- Paid airport shuttle
- Housekeeping
- Tours/Ticket assistance
Spa & Leisure
- Outdoor swimming pool
- Sun loungers
- Garden area
- Shallow end
Room features
- Air conditioning
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Show more
Hotel Playa Encantada Location
Calle 12 Bis Norte Esquina Avenida 20 Norte, Playa del Carmen, 77710,
Explore Playa del Carmen
Explore Playa del Carmen
Museo Frida Kahlo Playa Del Carmen
8 minutes' walk
Frida Kahlo Museum showcases the life and work of the iconic artist. Features vibrant art pieces and unique exhibits.
Coco Bongo
8 minutes' walk
Coco Bongo offers spectacular live performances and a vibrant nightlife atmosphere. A must-see for entertainment lovers.
Playa Mamitas
6 minutes' walk
Playa Mamitas is a popular beach known for its lively vibe, beach clubs, and excellent water sports options.
Nuestra Senora del Carmen Catholic Church
8 minutes' walk
A charming church with beautiful architecture. Popular spot for both locals and visitors seeking tranquility.
Snorkeling Tours
20 minutes' drive
Thrilling snorkeling tours in nearby coral reefs. Gear rentals and guided trips are often available for beginners.
Yoga on the Beach
6 minutes' walk
Relaxing beach yoga sessions available daily. Perfect for rejuvenating your mind and body while enjoying ocean views.
El Naranjo
2 minutes' walk
Casual spot known for traditional Mexican fare. Signature dishes include tacos al pastor and delicious margaritas.
Kaxapa Factory
4 minutes' walk
A cozy eatery offering Venezuelan arepas and empanadas. Known for fresh ingredients and friendly service.
Don Sirloin
4 minutes' walk
Casual restaurant specializing in grilled meat tacos. Popular among locals for its flavorful dishes and relaxed vibe.
3D Museum of Wonders
8 minutes' walk
Interactive 3D art museum where guests can immerse themselves in illusionary exhibits. Fun for all ages!
La Sirena's Fine Mexican Handcrafts
10 minutes' walk
Artisan shop offering traditional handicrafts and souvenirs. Perfect for those seeking unique gifts and mementos.
Tips on navigating the city
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Property information and rules
Check-in
from 15:00-18:00
Check-out
from 07:00-12:00
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Portuguese, Chinese, Korean
Number of rooms:
31
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Pros
Great location
Roomy apartment
Friendly staff
Clean room
Cons
Cold shower
Greasy floors
Noisy fans
Guest reviewsShow more reviews
FAQs
About Hotel Playa Encantada
How far is Hotel Playa Encantada from Cancun International Airport?
The hotel is approximately 45 km from Cancun International Airport.
What are the closest attractions to Hotel Playa Encantada?
Nearby attractions include Mamitas Beach (0.5 km), Playa del Carmen ADO Bus Station (0.5 km), and Xcaret Eco Theme Park (10 km).
What amenities can guests find in their rooms at Hotel Playa Encantada?
Rooms feature air conditioning, flat-screen cable TV, a desk, free Wi-Fi, and private bathrooms with showers.
Is there a swimming pool available at Hotel Playa Encantada?
The hotel offers an outdoor swimming pool open year-round.
What dining options are available at Hotel Playa Encantada?
Guests can enjoy breakfast service at nearby Ipanema's Grill, located three blocks away.
Does Hotel Playa Encantada provide services for families?
The hotel offers features such as a kids' pool and free bicycle rentals for exploring the area.
What transportation options are offered by Hotel Playa Encantada?
Paid airport shuttle services are available for transfers to and from the airport.
What languages are spoken by the staff at Hotel Playa Encantada?
The staff speaks English and Spanish.
Are there BBQ facilities available at Hotel Playa Encantada?
Yes, the hotel features BBQ facilities in its garden.
What are some nearby restaurants to Hotel Playa Encantada?
Nearby restaurants include Zitla, El Negro, and Mariscos y Clamatos El Doctorcito, all within 0.5 km.
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