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From41US$ /night
Check-in
12Dec2025Select date
Check-out
13Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Calle 12 Bis Norte Esquina Avenida 20 Norte, Playa del Carmen, Mexico, 77710
-
Near the beach
Perfect
8.6
8.3
/10
3.0
/5

Rooms & Accommodations

Hotel Playa Encantada offers 32 air-conditioned rooms with flat-screen cable TVs, desks, and fans. All rooms include free WiFi, laptop-friendly workspaces, safes, and irons. Private bathrooms feature showers, towels, and marble finishes. Some apartments have equipped kitchens with microwaves, coffee makers, and dining areas. Select rooms offer pool views.

Dining Options

Breakfast service is provided at Ipanema's Grill restaurant, located three blocks from the hotel. Room service is available from local restaurants. The garden features BBQ facilities for guest use.

Leisure & Facilities

The hotel features an outdoor swimming pool and garden with barbecue facilities. Guests receive free access to the closest beach club. Bike rentals are available on-site. The property offers free WiFi throughout common areas.

Location & Transportation

Located in Centro, Playa del Carmen, the hotel is a 5-minute walk from 5th Avenue shops and restaurants. Nearby landmarks include Museo Frida Kahlo (0.5 km), Quinta Avenida (0.5 km), and Los Fundadores Park (1 km). Xcaret Eco Park is a 10-minute drive away. Cancun International Airport is 45 minutes by car. The property is close to the bus station and ferries to Cozumel.

Hotel Services

Services include a 24-hour front desk, luggage storage, safety deposit boxes at reception, and complimentary newspapers. Tour and ticket assistance is available. The property offers a hair salon and free WiFi in common areas.

“This hotel's location is undeniably a major draw, especially for those using public transport; being steps from the ADO bus terminal simplifies travel logistics. Select rooms also include kitchenettes, a feature that enhances the experience for longer stays. In my opinion, it's a practical choice focused on accessibility and select in-room conveniences.”
Hotel logo
James DavidEditor-in-Chief at Familyhotels
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Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Double Room Two Double Beds
2 persons
25 m² 
2 Double beds
Shower
Air conditioning
Junior Suite
2 persons
25 m² 
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
Standard Apartment
2 persons
45 m² 
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
Superior Apartment
2 persons
45 m² 
2 King Size Beds
Shower
Coffee machine
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Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Lift
  • Fire extinguishers
  • Key access

Guest Parking

  • Cookware/ Kitchen utensils

Services

  • Paid airport shuttle
  • Housekeeping
  • Tours/Ticket assistance

Spa & Leisure

  • Outdoor swimming pool
  • Sun loungers
  • Garden area
  • Shallow end

Room features

  • Air conditioning
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Calle 12 Bis Norte Esquina Avenida 20 Norte, Playa del Carmen, Mexico, 77710
Map view
Calle 12 Bis Norte Esquina Avenida 20 Norte, Playa del Carmen, Mexico, 77710
Nearby
152 Calle Quinta Avenida
Quinta Avenida
520 m
Mall
Quinta Alegria Shopping Mall
590 m
Museum
3D Museum of Wonders
590 m
Church
Nuestra Senora del Carmen Catholic Church
590 m
Night club
Coco Bongo
590 m
Beach
Kool Beach Club
590 m
Beach
Playacar
590 m
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
420 m
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
390 m
Gallery
Riviera Art Gallery
460 m
Avenida 5ta Entre 6 y8
Gaston Charo Art Gallery Playa del Carmen
500 m
Aquarium
Aquarium Beach
590 m
Casino
Grand Riviera Casino
210 m
Store
MEGA Soriana
210 m
Night club
Salon Salsanera
290 m
Shopping Area
Plaza Calle Corazon
340 m
Store
DAC Verduras y Frutas
370 m
Shopping Area
Plaza Las Americas
380 m
Restaurants
El Fogon
450 m
30 Avenida Nte. 354 Gonzalo Guerrero
Kaxapa Factory
270 m
Calle 10 Norte and 15-20 Avenida
Don Sirloin
330 m
Constitutyentes corner with Avenida 25
El Naranjo
150 m
Calle 10 Norte Bis Entre 10 Norte y 10 20 A un costado del Palacio Municipal
El Chuleton
230 m
Avenida Constituyentes 180 Loc. 13 Plaza Las Perlas Junto A Viva Aerobus
Pizza Banana
200 m
Av. 10 Esquina Con Calle 10 Pizza Banana junto a restaurante La Familia
Sotano Ela2
170 m
Avenida 20 Norte Entre Calle 10 Norte Y 10 Bis
Dona Rafa
190 m
Calle 10 Nte Esquina Con Av 20 Nte
Cerveceria Chapultepec
270 m
Av. 10
La Patrona de Playa
300 m
Mza 122 Calle 12 Norte 14 Lote 5
Explore Playa del Carmen
Explore Playa del Carmen
Top Attractions
Activities
Dining
Entertainment
Museo Frida Kahlo Playa Del Carmen
8 minutes' walk
Frida Kahlo Museum showcases the life and work of the iconic artist. Features vibrant art pieces and unique exhibits.
Coco Bongo
8 minutes' walk
Coco Bongo offers spectacular live performances and a vibrant nightlife atmosphere. A must-see for entertainment lovers.
Playa Mamitas
6 minutes' walk
Playa Mamitas is a popular beach known for its lively vibe, beach clubs, and excellent water sports options.
Nuestra Senora del Carmen Catholic Church
8 minutes' walk
A charming church with beautiful architecture. Popular spot for both locals and visitors seeking tranquility.
Snorkeling Tours
20 minutes' drive
Thrilling snorkeling tours in nearby coral reefs. Gear rentals and guided trips are often available for beginners.
Yoga on the Beach
6 minutes' walk
Relaxing beach yoga sessions available daily. Perfect for rejuvenating your mind and body while enjoying ocean views.
El Naranjo
2 minutes' walk
Casual spot known for traditional Mexican fare. Signature dishes include tacos al pastor and delicious margaritas.
Kaxapa Factory
4 minutes' walk
A cozy eatery offering Venezuelan arepas and empanadas. Known for fresh ingredients and friendly service.
Don Sirloin
4 minutes' walk
Casual restaurant specializing in grilled meat tacos. Popular among locals for its flavorful dishes and relaxed vibe.
3D Museum of Wonders
8 minutes' walk
Interactive 3D art museum where guests can immerse themselves in illusionary exhibits. Fun for all ages!
La Sirena's Fine Mexican Handcrafts
10 minutes' walk
Artisan shop offering traditional handicrafts and souvenirs. Perfect for those seeking unique gifts and mementos.
Tips on navigating the city
City Centre
Playa del Carmen2 min  ·  100 m
Airports
Playa Del Carmen, Quintana Roo (PCM)20 min  ·  1.6 km
Cancun International Airport (CUN)84 min  ·  55.9 km
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Property information and rules
Check-in
from 15:00-18:00
Check-out
from 07:00-12:00
Guest Parking
No parking available.
Internet
is available in for free.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Portuguese, Chinese, Korean
Number of rooms:
31
FAQs
About Hotel Playa Encantada
What is the check-in and check-out policy at Hotel Playa Encantada?
Check-in is at 15:00, and check-out is at 12:00.
How far is Hotel Playa Encantada from Cancun International Airport?
The hotel is approximately 45 km from Cancun International Airport.
What are the closest attractions to Hotel Playa Encantada?
Nearby attractions include Mamitas Beach (0.5 km), Playa del Carmen ADO Bus Station (0.5 km), and Xcaret Eco Theme Park (10 km).
What amenities can guests find in their rooms at Hotel Playa Encantada?
Rooms feature air conditioning, flat-screen cable TV, a desk, free Wi-Fi, and private bathrooms with showers.
Is there a swimming pool available at Hotel Playa Encantada?
The hotel offers an outdoor swimming pool open year-round.
What dining options are available at Hotel Playa Encantada?
Guests can enjoy breakfast service at nearby Ipanema's Grill, located three blocks away.
Does Hotel Playa Encantada provide services for families?
The hotel offers features such as a kids' pool and free bicycle rentals for exploring the area.
What transportation options are offered by Hotel Playa Encantada?
Paid airport shuttle services are available for transfers to and from the airport.
What languages are spoken by the staff at Hotel Playa Encantada?
The staff speaks English and Spanish.
Are there BBQ facilities available at Hotel Playa Encantada?
Yes, the hotel features BBQ facilities in its garden.
What are some nearby restaurants to Hotel Playa Encantada?
Nearby restaurants include Zitla, El Negro, and Mariscos y Clamatos El Doctorcito, all within 0.5 km.

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